Solved

Switching phones with an IDMobile eSim

Hi all,

Cant seem to find the answer to this. Would love some help here :)

I have an eSim from ID Mobile, and am now switching phones (Iphone 13 to Iphone 16). How can I get my eSim on teh new phone?

TIA

Best answer by MZone

To get a replacement eSIM, you can:

To get a replacement eSIM in the iD Mobile app or on my.idmobile.co.uk, you can:

Learn more

Our Live Chat team are able to issue you a replacement eSIM, which will be sent to the account holder’s email.

Once you receive your replacement eSIM, you’ll need to activate it. Check out the steps in the article below:

+17

To get a replacement eSIM, you can:

To get a replacement eSIM in the iD Mobile app or on my.idmobile.co.uk, you can:

Learn more

Our Live Chat team are able to issue you a replacement eSIM, which will be sent to the account holder’s email.

Once you receive your replacement eSIM, you’ll need to activate it. Check out the steps in the article below:

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

+24

Hey there @daveylad1892, we hope the amazing advice from @MZone has been able to help!

Please let us know if any further questions.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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