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Texting competitions

K
New
 Contributor

I was able to text competitions but can no longer do this.  I have set a cap and have premium turned on.  Please can you let me know what I need to do to sort this out? 

Best answer by Kash

Hi @Kenners1977,

Welcome to the Community!

What is your current cap and what is the cost of the messages?

 

Kash

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5 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8003 replies
  • Answer
  • January 1, 2024

Hi @Kenners1977,

Welcome to the Community!

What is your current cap and what is the cost of the messages?

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
K
New
 Contributor
  • Kenners1977
  • Author
  • New
 Contributor
  • 2 replies
  • June 8, 2024

I have £25 cap competitions tend to be £2-£3.

Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 2941 replies
  • June 20, 2024

Hey there @Kenners1977, have you manged to text this number before?

 

Thanks,

Tyler

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K
New
 Contributor
  • Kenners1977
  • Author
  • New
 Contributor
  • 2 replies
  • June 20, 2024

Yes I could but suddenly stopped working. 

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 7820 replies
  • July 5, 2024

Hi @Kenners1977 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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