Skip to main content

wanting to change to 24 month phone contract

Melissa Marley
Community Member

So I currently have a sim only contract. I am wanting to get a new phone and have found a deal for an iPhone with an id mobile sim however I don’t know how I will be able to transfer the number over the that 

This topic has been closed for comments

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12061 replies
  • February 29, 2024

Unfortunately @Melissa Marley, iD Mobile can’t/won’t transfer your mobile number from one iD account to another iD account. 

You can discuss your upgrade options with the iD sales team by calling 020 7139 1397.

This forum article is relevant here. 

Forum member (non-iD)
Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash
  • iD Mobile Employee
  • 8064 replies
  • March 3, 2024

Hi @Melissa Marley,

Welcome to the Community!

Please let us know if you require any assistance.

It looks like @andewhite has provided all the relevant information.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Terms & Conditions