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Community Member
Ryoung
Community Member
May 21, 2026 6:29 PM UTC

add-on did not request. refund pls

Hi

I was looking through t the new countries you messaged me  about as add-ons and found I was charged for one day data for Montenegro. I did not request or want this. Pls refund me.

thx

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 24, 2026 4:13 PM UTC

    Hi ​@Ryoung,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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