add-on message

2 replies
32 views

Hi,

i received a message from id mobile that reads:

“just a heads up, your India 5-day Add-on with 10 gb expires tomorrow…”

and it goes on providing a link BUT I did not buy (nor intend to buy) such a add-on and I don’t want to receive any advertising about such add-on. Can you please stop sending them?

Zubeida H

iD Mobile Employee

Hi there @cosnick365,

Thanks for getting in touch. I’m sorry to hear you’ve received a message about an India 5-day Add-on that you didn’t purchase.

Please send us a private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query, we would like the opportunity to put things right.

Thank you,

Zubeida.

Idmobile Social Media.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

C

cosnick365Author

Active Contributor

Ok i will