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Question

add-on message

  • November 9, 2025
  • 2 replies
  • 14 views

Hi,

i received a message from id mobile that reads:

“just a heads up, your India 5-day Add-on with 10 gb expires tomorrow…”

and it goes on providing a link BUT I did not buy (nor intend to buy) such a add-on and I don’t want to receive any advertising about such add-on. Can you please stop sending them?

2 replies

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  • iD Mobile Employee
  • November 9, 2025

Hi there ​@cosnick365,

Thanks for getting in touch. I’m sorry to hear you’ve received a message about an India 5-day Add-on that you didn’t purchase.

Please send us a private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query, we would like the opportunity to put things right.

 

Thank you,

Zubeida.

Idmobile Social Media. 


  • Author
  • Active Contributor
  • November 9, 2025

Ok i will