Skip to main content
Question

Bill cap stopping international roaming add-on from working

  • March 3, 2026
  • 1 reply
  • 7 views

Why is the bill cap stopping me from making calls even though I’ve bought an international add-on?

1 reply

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • March 3, 2026

@barbarasm -

Assuming you’re talking about a Roam Beyond Add-On, these are data only. You can use services such as WhatsApp, FaceTime or Messenger to make calls, but not traditional phone calls. Thanks.