Skip to main content
New Contributor
Jun 12, 2026 10:49 AM UTC

Bill too high

I’ve been charged £41.67 on the ‘uk’ line of my bill and have no idea what this is for. Can anyone tell me? Thanks 

 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Jun 13, 2026 4:28 PM UTC

    Hi ​@DuffyC,

     

    I do see that we have sent a private message to you already and are waiting on your response. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Sep 12, 2026 9:54 AM UTC

    I need a member of staff to talk to. Ot text to

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Sep 13, 2026 6:45 PM UTC

    Hi ​@Bauhaus,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.