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Community Member
September 2, 2026

can i ask if my data is over by 50 GB? i have a data cap at £10 and it id Showing 149.7GB/100GB can i confirm if this is extra data or if i am over

  • September 2, 2026
  • 1 reply
  • 5 views

can i ask if my data is over by 50 GB? i have a data cap at £10 and it id Showing 149.7GB/100GB can i confirm if this is extra data or if i am over 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@murf123455 ,


Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the bill confusion.

The account amount you are seeing is the data rollover amount and this is why it is more than the standard 100GB that you would receive and is not an overcharge.

Thanks,
Hosai

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