Skip to main content
Community Member
murf123455
Community Member
September 2, 2026

can i ask if my data is over by 50 GB? i have a data cap at £10 and it id Showing 149.7GB/100GB can i confirm if this is extra data or if i am over

  • September 2, 2026
  • 1 reply
  • 21 views

can i ask if my data is over by 50 GB? i have a data cap at £10 and it id Showing 149.7GB/100GB can i confirm if this is extra data or if i am over 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 8, 2026

Hi ​@murf123455 ,


Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the bill confusion.

The account amount you are seeing is the data rollover amount and this is why it is more than the standard 100GB that you would receive and is not an overcharge.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement