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change start date of a purchased add on

  • July 24, 2026
  • 2 replies
  • 10 views
M
Community Member

How do I change the start date of a roaming international add on?

Best answer by Decembersangel72

Hi ​@Missscrawly 

You cannot choose a start date for an iD Mobile Roam Beyond add-on. All Roam Beyond passes activate immediately upon purchase and cannot be scheduled in advance. Because of this immediate activation, iD Mobile recommends purchasing the add-on either on the day you travel (before you leave the UK) or after you arrive at your destination using local Wi-Fi

These Roam Beyond add-ons are data only. If you make traditional calls or send SMS messages, you will still pay standard pay-as-you-go rates, which can be expensive. To avoid extra charges, you can use apps like WhatsApp over your purchased roaming data to call and message home. 


Hope this helps x

    2 replies

    Decembersangel72
    Gold Contributor
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    Hi ​@Missscrawly 

    You cannot choose a start date for an iD Mobile Roam Beyond add-on. All Roam Beyond passes activate immediately upon purchase and cannot be scheduled in advance. Because of this immediate activation, iD Mobile recommends purchasing the add-on either on the day you travel (before you leave the UK) or after you arrive at your destination using local Wi-Fi

    These Roam Beyond add-ons are data only. If you make traditional calls or send SMS messages, you will still pay standard pay-as-you-go rates, which can be expensive. To avoid extra charges, you can use apps like WhatsApp over your purchased roaming data to call and message home. 


    Hope this helps x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Gemma M
      iD Mobile Employee
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      • Gemma M
      • iD Mobile Employee
      • July 25, 2026

      Hi ​@Missscrawly,

       

      Thanks for getting in touch.

       

      Unfortunately, it's not possible to change the start date of a Roam Beyond add-on once it's been purchased. The add-on will begin from the time it is activated and can't be amended or scheduled for a different date.

       

      Regards,

       

      Gemma M

      The iD Mobile Social Media Team

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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