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Question

data wont work, i topped up my account 6 gb and it still wont work

  • July 19, 2026
  • 1 reply
  • 1 view

I ran out of data so I topped up. I have 6 gb to use but it won’t work. 
how do I get it to work

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 19, 2026

Hi ​@Blumire 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai