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free headphones

Forum|Forum|8 months ago
December 21, 2025
2 replies
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Hi I purchased a Google pixel phone on contact it says wait 14 days to get your free headphones. I have deleted my upgrade email from when I purchased the phone, so I am not sure how to claim them

Best answer by Owethu M

Hi @Shellmethley

I do apologize that the email go deleted. Please follow the below if you purchased Google Pixel 10:

Step 1:

Purchase a Google Pixel 10 and claim a pair of Google Pixel Buds 2a. Promotion runs between 10/12/2025 - 07/01/2026

Step 2:

Claims must be submitted between 25/12/2025 and 21/02/2026 at https://reward-promos.com/christmas25

If it was another gift, please visit Claim your offer | iD Mobile Network for assistance with gift claims

-Owethu

Owethu MAnswer

iD Mobile Employee

Hi @Shellmethley

I do apologize that the email go deleted. Please follow the below if you purchased Google Pixel 10:

Step 1:

Purchase a Google Pixel 10 and claim a pair of Google Pixel Buds 2a. Promotion runs between 10/12/2025 - 07/01/2026

Step 2:

Claims must be submitted between 25/12/2025 and 21/02/2026 at https://reward-promos.com/christmas25

If it was another gift, please visit Claim your offer | iD Mobile Network for assistance with gift claims

-Owethu

Gemma M

iD Mobile Employee

Hi @Shellmethley,

I’m sorry to hear you’re having trouble with your free gift claim. To get this sorted, please contact our customer service team via live chat at https://www.idmobile.co.uk/live-chat so they can request the information you need to claim your offer.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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