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August 25, 2026

i am being charged 5x the amount of my usuall bill

  • August 25, 2026
  • 1 reply
  • 12 views

I was using an e sim while I was travelling turned off roaming data on my phone turned of the sim completely and now I’m being charged 5x the amount I usually should? 
Also since I’ve got back from travelling my data has not been as good as it previously was before I left 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 26, 2026

    Hi ​@Matthew Purdy,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.