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Question

I'm in Turkey and my roaming plan is not working.

  • June 1, 2026
  • 1 reply
  • 27 views
P
New Contributor

I'm in Turkey and my roaming plan is not working, l bought a add ONS for Turkey yesterday 31.05.2026 for 35£ .. 20gb for 10 days ... l in Turkey and nothing works , l been try to do everything what l can . That is so annoying why you guys still offering that to your customers because like l.can see now on forum not only l have that problem ... Now l use WiFi from hotel to have contacts with anybody.. of course I have to pay for that ... Can l get refund or link where l can get refund ? 

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Pawelbab,

    Thank you for getting in touch with us please accept my apologies for any inconvenience caused to you in relation to the roaming not working.
    Please could you connect to Turk Telekom.

    Thanks,
    Hosai

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