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I purchased an upgrade and need the unlimited data added to my plan

  • May 8, 2026
  • 1 reply
  • 10 views
C
Community Member

I just placed an upgrade after having spoken to an agent who modified the plan for me. I was told to provide them with my order number once purchased so that they can add the unlimited data to my plan. 

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • May 11, 2026

    Hi ​@c0nn0ni4mh,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

     

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