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Lm6612
Community Member
September 22, 2026

i recently upgraded my plan and it said i could claim a free samsung tab11 im just wondering how i do that

  • September 22, 2026
  • 1 reply
  • 11 views

I recently upgraded my phone it said I could claim a free item I’m just wondering how I do that? 
 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 23, 2026

    Hi ​@Lm6612,

     

    Thanks for getting in touch.

     

    If the Samsung Galaxy Tab offer was included as part of your upgrade, you can check the promotional offer and claim details here: https://www.idmobile.co.uk/claim-your-offer

     

    If the offer is fulfilled directly by Samsung, you can also check their promotions and submit your claim here: https://samsung-offers.claims/

     

    You’ll need to follow the claim instructions and provide the required purchase information from your upgrade order.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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