MULTI MEDIA text message - how to pay extra | iD Mobile Community
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Question

MULTI MEDIA text message - how to pay extra

  • December 24, 2025
  • 4 replies
  • 23 views

How Can I pay to send a multi-media (link to ecard greetings) text, or a photo attachment? Any help appreciated. Thank you

4 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 24, 2025

Increase your spend cap!


Forum|alt.badge.img+2
  • iD Mobile Employee
  • December 24, 2025

Hi ​@jrScott 

 

Thank you for reaching out. Please note you are able to send mms if you increase you CAP limit and whatever you are charged for MMS will be added to your bill. 
 

  • To increase your CAP limit on the iD Mobile app, log in, go to the "Bills" section, select "Manage bill cap," adjust the slider to your desired amount, and save the changes

-Owethu


  • Author
  • New Contributor
  • December 24, 2025

Many thanks. Did exactly that, increased to £6 but still unable to send what I wanted which is actually a link to an ecard (Jacquie Lawson Greetings). Could it be that the recipient does not have a smart phone? or am I doing something wrong?


MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • December 24, 2025

@jrScott Have you also tried enabling premium features via the iD app/website?