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Active Contributor
December 24, 2025
Question

MULTI MEDIA text message - how to pay extra

  • December 24, 2025
  • 4 replies
  • 59 views

How Can I pay to send a multi-media (link to ecard greetings) text, or a photo attachment? Any help appreciated. Thank you

    4 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    December 24, 2025

    Increase your spend cap!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    December 24, 2025

    Hi ​@jrScott 

     

    Thank you for reaching out. Please note you are able to send mms if you increase you CAP limit and whatever you are charged for MMS will be added to your bill. 
     

    • To increase your CAP limit on the iD Mobile app, log in, go to the "Bills" section, select "Manage bill cap," adjust the slider to your desired amount, and save the changes

    -Owethu

    jrScottAuthor
    Active Contributor
    December 24, 2025

    Many thanks. Did exactly that, increased to £6 but still unable to send what I wanted which is actually a link to an ecard (Jacquie Lawson Greetings). Could it be that the recipient does not have a smart phone? or am I doing something wrong?

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    December 24, 2025

    @jrScott Have you also tried enabling premium features via the iD app/website?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.