question in roaming charges in Turkey

1 reply
142 views

Good afternoon,

I am going to Turkey for 14 days

in September tomorrow and don’t want roaming chargers how can you advise. My pin is { REMOVED }.

Gemma M

iD Mobile Employee

Hi @Eggsey77,

Turkey is in iD Mobile’s Roam Beyond zone, which means your UK allowance won’t work there. It’s also important to note that the available add-ons are data-only.

While these are suitable for things like maps or browsing, they don’t include calls or texts. Any standard calls or SMS will be charged separately at out-of-plan rates.

How the Roam Beyond add-ons work:

You can purchase a data-only bundle via the iD Mobile app or your online account.
The add-on starts immediately upon purchase and lasts for a fixed duration.
Once it expires, you’ll need to buy another add-on or you’ll be charged standard roaming rates (if your bill cap allows this).
Your regular UK allowance (minutes and texts) is not included while in Turkey

How to check if you have a bill cap in place:

To view or change your bill cap, log in to the iD Mobile app or your online account, go to the Bills section, and select Manage bill cap.
You can adjust this using the slider or by entering an amount (between £0 and up to £75.00, depending on your account type).

Tip: Setting this to £0.00 will prevent any unexpected or unwanted charges.

Add-on options:

Data	Duration	Price
2 GB	1 day	£5
10 GB	5 days	£10
20 GB	10 days	£35

Standard roaming charges (without an add-on):

The table below displays how much you’ll be charged for any minutes, texts or data that you use.

Roaming	Pay monthly
Calls to UK*	£2.40
Calls to Turkey*	£2.40
Calls received*	£2.40
Texts to Turkey**	£0.60
Texts to UK**	£0.60
Picture message (MMS) sent**	£0.60
Internet and Data (per MB)***	£1.50

* Price per minute.

** Price per message / text.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB.

For more information, you can visit: https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges.

Tip:
Depending on how long you’re staying, it may be more cost-effective to get a local SIM in Turkey. Since the bundles last a maximum of 10 days, you may need to purchase multiple add-ons, which can become expensive.

If you have any further questions, feel free to pop us a message on live chat - https://www.idmobile.co.uk/live-chat - we are more than happy to answer any further questions you may have.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.