Slightly baffling text message from ID about an Add-On | iD Mobile Community
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Slightly baffling text message from ID about an Add-On

  • November 9, 2025
  • 4 replies
  • 22 views

Joined ID only a few days ago, bringing my number from another network. This morning I received a text from ID saying that “your India 5-Day Add-On with 10GB expires tomorrow”.

Can anyone explain why I’d get this, considering I’m a brand-new customer with absolutely no need to contact anyone in India?

Best answer by WelshPaul

ItIt’s likely a bug in their system; someone else experienced the same message after porting in from O2 the other day..

 

 

Just ignore it.

4 replies

WelshPaul
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Contributor
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  • Platinum 
Contributor
  • Answer
  • November 9, 2025

ItIt’s likely a bug in their system; someone else experienced the same message after porting in from O2 the other day..

 

 

Just ignore it.


  • Author
  • New Contributor
  • November 9, 2025

Thanks. Yes, I also ported in from O2.


  • New Contributor
  • November 9, 2025

Same thing happened to me when I switched from O2.  Very hapy with iD after 1 week.  40% less than O2, what's not to like !


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  • iD Mobile Employee
  • November 9, 2025

Hi ​@Mrchips58 

 

Thank you for your kind words — we’re so glad to hear that you’re happy with iD Mobile!

Please don’t hesitate to reach out if you ever need any help or have any issues.

 

Michael Z