Slightly baffling text message from ID about an Add-On | iD Mobile Community
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Slightly baffling text message from ID about an Add-On

  • November 9, 2025
  • 4 replies
  • 23 views
R
New Contributor

Joined ID only a few days ago, bringing my number from another network. This morning I received a text from ID saying that “your India 5-Day Add-On with 10GB expires tomorrow”.

Can anyone explain why I’d get this, considering I’m a brand-new customer with absolutely no need to contact anyone in India?

Best answer by WelshPaul

ItIt’s likely a bug in their system; someone else experienced the same message after porting in from O2 the other day..

 

 

Just ignore it.

    4 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • November 9, 2025

    ItIt’s likely a bug in their system; someone else experienced the same message after porting in from O2 the other day..

     

     

    Just ignore it.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      R
      New Contributor
      • RobLoasby
      • Author
      • New Contributor
      • November 9, 2025

      Thanks. Yes, I also ported in from O2.

      M
      New Contributor
      • Mrchips58
      • New Contributor
      • November 9, 2025

      Same thing happened to me when I switched from O2.  Very hapy with iD after 1 week.  40% less than O2, what's not to like !

        M
        iD Mobile Employee
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        • Michael Z
        • iD Mobile Employee
        • November 9, 2025

        Hi ​@Mrchips58 

         

        Thank you for your kind words — we’re so glad to hear that you’re happy with iD Mobile!

        Please don’t hesitate to reach out if you ever need any help or have any issues.

         

        Michael Z

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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