Community Member

uk add on data paid but not working!?

Hi anyone else paid for data as an add on, it's gone into account, but suddenly no data at all?? 😔

iD Mobile Employee

Hi @DJB69,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

I’m having the same issue - can anyone help?