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Community Member
Jun 10, 2026 5:23 PM UTC
Question

would like to add an extra phone to my account

I would like to get another contract phone with yous for my partner 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Jun 11, 2026 10:06 AM UTC

    Hi ​@Daltontx1, 


    Thank you for reaching out.

     

    We're happy to hear you're looking to take out another contract with iD Mobile for your partner. Please note you need to have made 3 successful direct debit payment on the current account you have with us. 

     

    You can place a new order online through our website or via the iD Mobile app by selecting the handset and tariff you’d like. Each new contract is subject to a credit check and standard eligibility checks.

     

    Please note that each contract will be set up as a separate account, and the new line will have its own number unless you request number porting during the order process.

     

    If you need any help choosing a plan or completing the application, our Sales Team will be happy to assist you.

     

    You can contact them via Live Chat or by calling 0800 049 0250.

     

    Owethu