I got logged out the iD app. I am trying to log back in, have forgotten password. But when i type my details into forgotten password it says that my details are incorrect but they are correct. I rechecked them 20 times. So i try making a new account, it says i already have an account, i try logging in, it says i don't have an account. Its a vicious cycle! Help!
Best answer by Kevin
Are you still having trouble with logging in? If so, it would be best to to either contact our Live Chat Team (here) or you can email us at
If you do choose to email us, please include your full name, full address, the email address on your account and also your date of birth. It'll help too if you include your forum username.