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Matthew T
iD Mobile Employee
iD Mobile Employee
November 27, 2024
Blog

Roam Beyond add-ons are here!

  • November 27, 2024
  • 54 replies
  • 57078 views
Roam Beyond add-ons are here!

Here’s some exciting news for iD Mobile customers! We’ve listened to your feedback and are adding even more options to make staying connected abroad easier, whether you’re a seasoned traveller or planning your first trip abroad.

Our Roam Free feature has been a game-changer for years, offering unbeatable value and flexibility when you travel to some of the most popular destinations in the EU and beyond. And now, if you fancy going even further afield, we’re adding Roam Beyond add-ons! Let’s see how these can make your travels hassle-free and more budget friendly.

 

Roam Free: your iD Mobile travel companion.

 

 

Before we tell you about our new Roam Beyond add-ons, here’s a quick reminder of what our existing Roam Free feature is all about. With Roam Free, you can use your UK monthly allowances of minutes, texts, and data (up to 30GB!) in 50 destinations. From sipping espresso in Italy to surfing in Spain, your phone will work just as it does at home - at no extra cost.

Ready to explore? Roam Free is perfect for anyone staying within our list of included countries.

 

What if you want to travel further?

 

 

We get it. Not all adventures are confined to our 50 Roam Free destinations. Perhaps you are dreaming of safaris in South Africa, road trips in the USA, or even relaxing in exotic Morocco. We’ve listened to your feedback and have introduced Roam Beyond add-ons - offering you data roaming in 10 new destinations.

 

Roam Beyond add-ons: stay connected in even more places.

 

 

Roam Beyond add-ons are designed for those exploring destinations like the USA, India, Australia, and beyond. While they’re data-only (no calls or texts), you can still stay in touch using apps like iMessage, WhatsApp, FaceTime, and Messenger. Here’s the rundown of our Roam Beyond add-on options:

 

Duration Data Price
1 Day 2GB £5
5 Days 10GB £20
10 Days 20GB £35

 

These add-ons are available in ten popular destinations: USA, India, Morocco, South Africa, New Zealand, Turkey, Mexico, Australia, Hong Kong, and Switzerland.

 

How to purchase a Roam Beyond add-on.

 

Purchasing a Roam Beyond add-on is quick and simple, simply check out the steps in the article below. The cost of the add-on will be added to your next billing cycle. It’s that easy!

 

 

FAQs.

 

When does my Roam Beyond add-on start?

Your Roam Beyond add-on starts immediately after purchase. To avoid unexpected charges at your destination, we recommend buying it while still in the UK. Alternatively, you can turn roaming off, connect to a secure local Wi-Fi once you arrive, and purchase your add-on then.

 


 

How long does my Roam Beyond add-on last?

Roam Beyond add-ons last for 1 day, 5 days, or 10 days, starting from the time of purchase. You can check your app dashboard or online account to see when it expires.

 


 

Can I buy a recurring Roam Beyond add-on?

We don’t offer recurring Roam Beyond add-ons. You’ll need to buy a new one if you’re current one expires, but don’t worry – we’ve made it quick and easy for you to do this. See ‘How to purchase a Roam Beyond add-on’ above.

 


 

Can I cancel a Roam Beyond add-on?

Roam Beyond add-ons can’t be cancelled. They naturally expire after their duration.

 


 

Will my Bill Cap affect my Roam Beyond add-on?

Nope! Roam Beyond add-ons are separate from your Bill Cap. If you have a £3 Bill Cap and buy a £5 Roam Beyond add-on, your Bill Cap will remain untouched.

 


 

Do Roam Beyond add-ons carry over after a plan change or upgrade?

Yes. Your Roam Beyond add-on will stay on your account even if you switch plans.

 


 

I’ve gone over my allowance—can I use an add-on to cover it?

Not retroactively, but buying an add-on immediately helps you avoid higher out-of-bundle charges for future usage.

 


 

Can I use my add-ons abroad?

Yes. UK Add-ons work in Roam Free destinations up to 30GB. Roam Beyond add-ons work in selected destinations outside the Roam Free zone.

 


 

Ready to Explore?

Whether you’re sticking to Roam Free countries or heading further afield, staying connected with iD Mobile has never been easier or more affordable. With Roam Beyond add-ons, your adventures will be powered by reliable data wherever you go.

    54 replies

    Active Contributor
    January 19, 2025

    Oh it's eSim. Can't use those. Also in China you can't do that much on your phone as I recall.

    Should be fine. If you use a foreign SIM they don't block much. Worst case you can use a VPN.

    Helpful Contributor
    January 19, 2025

    But Lebara don't do much of use unless you want it for India. Never heard of CMLink, I'll Google.

    Lebara include China as standard on all plans now up to 30GB, along with India and the EU.

    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    What are the chances of ID adding calls to the Roam Beyond in the near future? Planning on going to the USA in about 15 months and will need data and calls for some of the activities planned (proper calls, not WhatsApp or similar). Without calls I'll have to look into the eSim route instead.

    Morning ​@cpsmith. Thanks for the feedback regarding calls. You can still make calls while in the USA, but they’ll be charged at 6p per minute. This is just the start of our ‘Roam Beyond’ proposition, so stay tuned! Thanks.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    I’ve had a cheap sim only deal with Three for about 12 years and get roaming in all these countries:

    Aland Islands            Australia
    Austria                Azores
    Balearic Islands            Bali - Indonesia
    Belgium            Brazil
    Bulgaria            Canary Islands
    Channel Islands            Chile
    Colombia            Corsica - France
    Costa Rica            Crete - Greece
    Croatia                Cyprus
    Czech Republic            Denmark
    El Salvador            Estonia
    Finland                Florida Keys - USA
    France (Inc.Corsica, Mayotte, Reunion)
    French Guiana            French West Indies
    Fuertaventura            Germany
    Gibraltar            Greece (Inc. Crete & Rhodes)
    Guadeloupe            Guatemala
    Guernsey            Hawaii
    Hong Kong            Hungary
    Iceland                Indonesia
    Isle of Man            Israel
    Italy (Inc. Sardinia & Sicily)    Jersey
    Latvia                Liechtenstein
    Lithuania            Luxembourg
    Macau                Madeira
    Malta                Martinique
    Mayotte                New Zealand
    Nicaragua            Norway
    Panama            Peru
    Poland                Portugal
    Puerto Rico            Republic of Ireland
    Reunion            Rhodes - Greece
    Romania            Saint Barthelemy
    Saint Martin            San Marino
    Sardinia - Italy            Sicily - Italy
    Singapore            Slovakia
    Slovenia            Spain
    Sri Lanka            Sweden
    Switzerland            The Netherlands
    United States of America    Uruguay
    US Virgin Islands        Vatican City        Vietnam

    A small ammount of data, but unlimited calls and texts.   So how can Id claim to be the best roam-free operator?

    Morning ​@Zimacs. This is likely a legacy tariff. Taking a look at Three’s website for Pay Monthly SIM Only Deals, there is a daily rate depending on where you travel. Thanks!

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    Wow this is expensive,I was in Australia from the stage start of November till 5th dec,last year,I was disappointed I couldn't use id mobile,so did some research and got a holafly sim it cost me £52 for the whole month,with unlimited data...and I had no problems with it being slow or anything.

     

    Morning ​@Missjotrick. Hope you had a great time in Australia, glad you found a way to stay connected. Thanks!

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    Have a 15 day trip to USA & Canada and after research the ID rates are way too expensive.

    Much better alternatives.

     

    Morning ​@Tommy32! Thanks for the feedback regarding pricing - this has been shared with the team.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    Just been reading about Roam Beyond.

    so why are the added countries do not include Canada!!

    (makes more sense than Morocco)

    Also as said by others why is this so expensive when you can buy data sims for 30 days for £ 35 

    please consider the above, don’t want to change accounts

    alan


    Morning Alan! This is just the start of our ‘Roam Beyond’ proposition. We’ve initially created Add-ons for the countries most visited by our customers, but stay tuned for future additions! Thanks.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    What about Lebanon please?


    Morning ​@TimZ! This is just the start of our ‘Roam Beyond’ proposition, please stay tuned for future announcements. Thanks!

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    That's great. Please also add Canada and China :)


    Morning ​@IDmanleeds. Thanks for your feedback on additional destinations. This has been shared with the team.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 20, 2025

    Going to Turkey soon, was hoping this would be a worthwhile add on, but no at those prices. I left Sky as the Euro roaming was £2 a day. We need a better deal to make it more attractive. Also, most people would look for 7 days as a bundle, as it’s the most popular. Close, but no cigar this time

     

    Thanks for all the valuable feedback ​@Baron Paul Von Chambers - this has been shared with the team.

    iD Community Manager