2 contracts on app wont work

Hi ​@Hedges, 

I’m really sorry to hear you’re having trouble viewing your second number on the app, and I understand how frustrating that must be especially if your main number is working fine.

To help narrow this down, could you please confirm:

• Are you experiencing the same issue when logging in via the website, or is it only happening on the app?
• What is the make and model of your handset?

In the meantime, here are a few troubleshooting steps you can try:

• Log out and back into the app
• Clear the app cache/data (or reinstall the app)
• Ensure both numbers are fully registered under the same account details (name must match)
• Check if you’re able to switch between numbers within the app settings

This will help us determine whether it’s an app-related issue or something account-specific. Once you confirm the above, we can guide you further.

Thanks for your patience.

Owethu