Skip to main content

abroad data

  • June 16, 2026
  • 1 reply
  • 10 views

im travelling to switzerland very soon and i would like to know if i will have mobile data when im there , and if not how do i add it on 

1 reply

Owethu M
iD Mobile Employee
Forum|alt.badge.img+10
  • iD Mobile Employee
  • June 16, 2026

Hi ​@valentinalgr

 

Thank you for reaching out.

 

Switzerland is not included in iD Mobile's standard roaming destinations, so your UK allowances will not automatically work there.

 

Before you travel, we recommend:

  • Logging into the iD Mobile app
  • Going to Services > Roaming
  • Checking whether a Roam Beyond Data Add-on is available on your account

If a Roam Beyond add-on is available, you'll be able to purchase it directly through the app before or during your trip.

 

We also recommend checking the following before travelling:

  • Ensure Roaming is enabled in the iD Mobile app
  • Ensure Data Roaming is enabled in your handset settings
  • Consider setting your Bill Cap to £0 if you do not wish to incur any out-of-plan roaming charges

To set your Bill Cap:

  1. Open the iD Mobile app
  2. Select My Account
  3. Select Bill Cap
  4. Set the Bill Cap to your preferred amount (for example £0)

If you're unable to see any roaming add-ons in the app, please let us know and we'll be happy to check what options are available on your account.

 

Owethu