I purchased add on roaming but I don't want it to start for a few days. It has started straight away and will run out during my trip. Can I postpone until my trip begins?
Question
add on roaming
Hi
I’m really sorry to hear that your roaming add-on started earlier than expected. I understand how frustrating that must be, especially when you're trying to plan ahead for your trip.
Unfortunately, once an add-on is activated, it begins immediately and can’t be postponed. However, we’d love to look into this further and explore any options that might help.
Please reach out to us via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk with the details of your query. We’re here to help and would love the chance to make things right.
Warm regards,
Lamiya
iD Mobile Social Media Team
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