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Question

additional contract

  • September 4, 2025
  • 1 reply
  • 34 views
R
New Contributor

Hi I've just got a email not processing an order for a new contract. Apparently I need at least a 90 day payment history on the most recent contract to be considered. My most recent contract I've had since March 2025 and now it's September which by my calculation is more than 90 days. I'm a bit confused by this could someone help please

Thanks

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 8, 2025

    Hi there ​@RV112, I’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday for further advice.

    Thanks,

    Tyler

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