after my mobile number switching from Smarty to MobileID , i can make call and send SMS but I can't receive calls or receive SMS

joveyee · 2025-05-11T19:03:49+00:00

this is a common issue it seems, number porting from Smarty to ID mobile wil ends up unable to receive text or sms. I switch to MobileID due to the pixel 8a phone contract , but now its been 2 months plus I can’t receive any call or sms.I have been to multiple chat support, replace sims, got told my case has been forwarded to technical team, confirm my number shows up on android is the correct one, until today still I can’t receive calls or sms. I am stuck especially those services needed one time sms passcode, poeple can’t contact me complaining my number not working and etc.Many topics and complains are related to Smarty switching to ID Mobile facing such an issue, if this is not a fixable issue, please tell me honestly , i want to take my number and switch to other provider, provided i can do it without PAC code since i can’t receive sms.if anyone has any solution, please let me know.By the way , i am still being charge and still paying the monthly payment even though i can’t receive calls or sms.

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