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Active Contributor
February 19, 2026

Already on I'd can I keep same number

  • February 19, 2026
  • 5 replies
  • 39 views

I'm already on I'd just got upgrade can I keep my Same number please 

    5 replies

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    February 19, 2026

    Hi ​@Sonia goldsbury

     

    Thank you for reaching out. I can confirm that if you have upgraded your existing iD Mobile contract your number will remain the same.

     

    You can still use your existing SIM as the upgraded plan will be processed on the same SIM card unlike a new plan where you’ll receive a new SIM and new number. 

     

    Thanks, 

    Anneline

    The iD Mobile Team

     

     

    Active Contributor
    February 19, 2026

    Took new plan out but I want to keep my number I've had the same number for years came from 02 2 years ago and I took another plan out different prices plan 

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    February 19, 2026

    You can’t port a number between iD Mobile plans. You’ll need to either return or cancel the new plan and upgrade your existing one or port out the number you want to keep to another network and then port it back.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    February 19, 2026

    Got my upgrade from different wibstie u switch 

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    February 20, 2026

    If it came with a new number you didn’t upgrade; you purchased a new line.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.