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Question

Answerphone access issues

  • October 16, 2025
  • 2 replies
  • 26 views

Does anyone know why my answerphone won’t allow me to listen to my messages. It says it’s not the right number, even though it repeats back to me what my actual number is. I recently ported my number across to my new contract and now have 25  messages I am unable to listen to. Thanks

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • October 17, 2025

Does anyone know why my answerphone won’t allow me to listen to my messages. It says it’s not the right number, even though it repeats back to me what my actual number is. I recently ported my number across to my new contract and now have 25  messages I am unable to listen to. Thanks

It maybe that your number is not fully ported over, sometimes these issues occur. Turn your device off and back on hopefully the complete port will sync in by Friday. 

 

 

Joe😉


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 17, 2025

Hi ​@Thewackyraces 

 

How long ago did you transfer your number over to us?

 

Tom