So I signed up to ID Mobile partly because of the Apple Fitness Offer. As soon as I got the email I tried to sign up and for the UID Missing or Incorrect error message.
I contacted ID and frustratingly I was told there is nothing they can do and it is an Apple issue and to contact their customer services. Contacted Apple and they said it is defiantly an ID Mobile fault.
Any help anyone?
I am having the same issue, tried another browser and cleared cookies but no luck. I have been told that ID mobile can send a direct link to register but not sure how to get in touch with them on how to ask for this.
+3Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
-Anneline
+10Hi
I am so sorry to hear of this.
As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.
Once connected, simply explain your request and an advisor will assist you further.
Thank you for your understanding.
Regards,
Gemma M
The iD Mobile Social Media Team
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