Hi tthere ​@Fiona Searle, sorry to hear that. Have you tried via different browsers and devices, and does the issue still persist if so?

Thanks,

Tyler

Hi Tyler, yes I’ve tried different browsers and devices and it still won’t work 

Hey there ​@Fiona Searle, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

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Thanks,

Tyler