Apple Music offer not working | iD Mobile Community
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Question

Apple Music offer not working

  • August 28, 2025
  • 1 reply
  • 12 views

I am getting the 'incorrect UID' message that everyone seems to get when trying to redeem the Apple Music 3 month offer. Please help as there is obviously a problem with the link. Not sure why it doesnt just get fixed rather than individually asking everyone to message in...

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 1, 2025

Hi there ​@Mguy1984, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler