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Question

Apple Music offer not working

  • August 28, 2025
  • 1 reply
  • 12 views
M
Community Member

I am getting the 'incorrect UID' message that everyone seems to get when trying to redeem the Apple Music 3 month offer. Please help as there is obviously a problem with the link. Not sure why it doesnt just get fixed rather than individually asking everyone to message in...

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 1, 2025

    Hi there ​@Mguy1984, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

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