Community Member

Apple Services

Forum|Forum|3 days ago
October 7, 2026
0 replies
11 views

Hi,

I made my SIM only order on September 19th and I was led to believe that I would receive a link for a free trial of Apple Serviced subscription. I haven’t received this email or if I have, I haven’t been able to find it. Would it be possible to have the email sent to me again, please? Or do you know when I can expect the email so I can benefit from the trial?

Many thanks!

Gemma M

iD Mobile Employee

Hi @simmie998,

Thanks for getting in touch.

If you haven't received the Apple subscription trial email, please contact our Live Chat team and they can look into this for you and, if eligible, arrange for a new redemption code to be issued.

https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.