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bank details

  • May 13, 2026
  • 1 reply
  • 6 views
R
Community Member
  • Ruka
  • Community Member

Hi my question is 

If is normal give my all my details credit card front and back to sort code, account number ,expired date number 16 digits   and safety code ?

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • May 14, 2026

    Hi ​@Ruka,

     

    Thank you for your message.

     

    We understand your concern, and it’s very important to be cautious when it comes to sharing personal and financial information.

    For your security, you should never share full card details (such as the 16-digit card number, expiry date, or security code/CVV) through email, text message, or any unsecured communication channels.

    We will also never ask you to provide your full card details or security code in this way. Any payment or banking updates should only ever be completed through our secure official website or verified payment systems.

    If you have received a request asking for this information, we recommend not responding and contacting us directly so we can confirm its legitimacy.

    Your security is our priority, and we are here to help if you need any further assistance.

     

    Thanks.

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