I upgraded from sim only to pay monthly last week, my new plan is £35.99 pm I was previously paying £10 pm. My bill is showing as £61.33 but the emails I’ve had from iD states my bill is £10 on the 25/4/24, either way I think £61.33 is a ridiculous figure and have no clue how that figure has been arrived at as nothing on my account or any emails sent from iD show this amount
Any info or help would be appreciated
+9
Perhaps best to have a chat online with an iD customer advisor about your bill,
https://idmobile.co.uk/live-chat
The advisors work until 8pm on weekdays.
🤞
+7
Hi
Welcome to the Community!
Have you been able to contact the Live Chat Team for an update on the bill?
If you require further assistance, please let us know.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
