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bill


Dazlee1202
Community Member

Hi seem to have a bill for £95 can't see why I am in Morocco I used my phone when I landed to talk to a taxi.

But I then turned off data why is it so much

3 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 716 replies
  • April 2, 2025

Roaming charges in Morocco.

The table below displays how much you’ll be charged for any minutes, texts or data that you use.

Roaming Pay monthly Pay-as-you-go****
Calls to UK* £6.00 £6.00
Calls to Morocco* £6.00 £6.00
Calls received* £1.50 £1.50
Texts to Morocco** £1.20 £1.20
Texts to UK** £1.20 £1.20
Picture message (MMS) sent** £0.60 £0.60
Internet and Data (per MB)*** £9.60 £9.60

* Price per minute

** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB

**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.

Prices shown include VAT where applicable.


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2465 replies
  • April 2, 2025

At £9.60 a MB you’re lucky the bill only came to £95 ​@Dazlee1202! 😮


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • April 3, 2025

Hi ​@Dazlee1202 

 

Sounds like you’ve roamed whilst in Morocco, which would be subject to extra charges.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom