bill

Have you used the phone with your iD SIM to do something not included in your UK plan allowances, ​@garydougan. 

Your bill should show itemised details for calls, SMS texts, mobile data, etcetera.

• What are the different charges I might see on my bill? F.A.Q.

This community article might help.

Hey there ​@garydougan, we hope the kind advice from ​@andewhite has been able to help.

Just to check, have you recently:

1. Changed direct debit date?
2. Changed/upgraded your plan?
3. Used any out of contract charges?

Thanks,

Tyler