I ordered a phone which I didn't receive as was at work both times it tried to get delivered anyway I spoke on chat and said I didn't want phone anymore as I couldn't keep number as already was with Id so couldn't keep number id to id and was told to just cancel direct debit. The phone was returned to warehouse but I've received a bill for £9.58 for an active account which I wasn't aware of only noticed as my credit score went down and said I hadn't paid a bill. Im not happy having to pay this bill and affecting my credit score thoughts ?
Question
Bill for active Subscription
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