Solved

billing dare

1 year ago
April 9, 2024
2 replies
25 views

JR77
New  Contributor
3 replies

I am in the process of switching to iD and am waiting for my SIM to arrive to complete the switch. I have had confirmation from iD that my billing will be from 7 April but I cannot use the service until SIM arrives and switch is complete? is this correct.

Best answer by andewhite

Okay @JR77, the standard practice at iD Mobile is to begin billing for services when your iD account is connected to their network.

Because your SIM card is active when dispatched, billing will start from the date your iD SIM card is dispatched to you, @JR77 - unfortunately, even if you can’t, or don’t use the SIM card.

View original

This topic has been closed for comments

+26

andewhite
Platinum  Contributor
12131 replies
Answer
1 year ago
April 9, 2024

Okay @JR77, the standard practice at iD Mobile is to begin billing for services when your iD account is connected to their network.

Because your SIM card is active when dispatched, billing will start from the date your iD SIM card is dispatched to you, @JR77 - unfortunately, even if you can’t, or don’t use the SIM card.

Forum member (non-iD).