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Community Member
June 8, 2026
Question

blocked number

  • June 8, 2026
  • 1 reply
  • 10 views

I’m unable to phone a certain number in the UK - a hospital, yet everyone else I know can call it. Can I find out if they’ve blocked me? 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 9, 2026

    Hi ​@sargonas99

     

    Thank you for reaching out.

     

    If you are only experiencing the issue when calling one specific number, it is possible that the organisation has placed a restriction on incoming calls from your number. However, iD Mobile would not be able to confirm whether a third party has blocked your number.

     

    To help identify the cause, please try the following:

    • Ensure the number has been entered correctly.
    • Try calling the number from another handset or mobile number.
    • Try calling with your caller ID withheld:
      • Dial 141 before the number (for example, 141 01XXX XXXXXX).
    • Restart your handset and try again.
    • Ensure your handset software is up to date.

    Owethu