Skip to main content
Question

blocked on my pc

  • April 20, 2026
  • 1 reply
  • 15 views

Hi, just went on my pc to ID site. Went to log in & got a page up saying blocked.

 

1 reply

Owethu M
iD Mobile Employee
Forum|alt.badge.img+8
  • iD Mobile Employee
  • April 21, 2026

Hi ​@daizydale
 

Thanks for letting us know I appreciate how frustrating that must be when you’re just trying to log in.

 

If you’re seeing a “blocked” message on the iD Mobile site, it’s usually down to a security filter rather than anything wrong with your account.

 

Please try the following steps:

  • Open the site in an incognito/private browsing window
  • Clear your browser’s cache and cookies
  • Try a different browser (e.g. Chrome, Edge, Firefox)
  • Make sure you’re not using a VPN or proxy
  • Restart your router to refresh your IP address
  • Try a different device or switch to mobile data

Owethu