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Bringing my number over from my last network

  • August 22, 2025
  • 5 replies
  • 50 views

Hi there,

I have a quick question after process has completed from moving my mobile number from my old network to ID mobile. 

How does it work with the ID mobile App/Site will it then recognise my transferred number as the number for the plan that i am currently on and add that number as a plan on the app.

Hope that makes sense csn clarify if needed.

Thanks brennan 

Best answer by WelshPaul

If you’ve already registered for an online account, you won’t need to register again. Your temporary iD Mobile phone number will be updated with the number you ported in.

5 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 22, 2025

If you’ve already registered for an online account, you won’t need to register again. Your temporary iD Mobile phone number will be updated with the number you ported in.


  • Author
  • Active Contributor
  • August 22, 2025

Ah right just to confirm that im understanding correctly.

Once the number has fully ported over the number in the account i have activated will update to the ported number.

Kind regards

Brennan


WelshPaul
Platinum 
Contributor
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  • Platinum 
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  • August 22, 2025

Once the number has fully ported over the number in the account i have activated will update to the ported number.

Correct! 👍🏻 


  • Author
  • Active Contributor
  • August 22, 2025

Thank you very much for the support :) 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 25, 2025

Hey there ​@Nova5110, we’re glad to see that ​@WelshPaul was able to help!

 

Thanks,

Tyler