Hi everyone I need some help. I’m new to this forum.
over the last 2 weeks I’ve been struggling to make calls and receive calls. When I do a full reset it allows me to make a call but soon after revert back to the same old thing. My wife and daughter have the same ID and are the same.
we have the latest update and have iPhone 16 pro
any help would be great
Hi
I understand how frustrating this must be.
Since this is affecting multiple accounts and devices, it’s likely related to network provisioning or account settings rather than individual phones. To help resolve this, please try the following steps:
-Restart your phones – this can help reconnect to the network.
-Check for carrier settings update – go to Settings > General > About on your iPhone; if an update is available, you’ll be prompted to install it.
-Reset Network Settings – go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will reset Wi-Fi, cellular, and VPN settings.
-Check SIM cards – ensure they are properly inserted and not damaged.
Lamiya
Good evening, I think I have managed to do it. I done a network reset in settings and so far so good.
thank you for everyone’s support
Hi
That’s great to hear! I’m really pleased the network reset seems to have resolved the issue. Thank you for taking the time to update us, and we’re glad we could support you.
Lamiya
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