I'm repeatedly getting important calls (Bank, school, hospital etc) going straight to voicemail without ringing. I've tried every setting, still nothing. There doesn't seem to be a fix in the forum and I can't try my esim in another phone. Has anybody managed to solve this yet?
+25Hi
I’m sorry to hear this, have you tried dialing the following?
61*12330#
This should make the ringing as long as it can be adjusted to at 30 seconds.
Tom
Hi, I just tried this as getting same problem and it shows USSD code running then connection problem or invalid MMI code. My phone status shows 4 bars, WiFi connected with 4arcs and 2 arrows and WiFi calling.
+24Hey there
What phone do you have and what’s your full postcode?
Have you always had this issue with us, or more recently?
Is it only calls from businesses/landlines etc that you’re missing, or normal mobile numbers too?
Thanks,
Tyler
Hi, my phone is Samsung A34 5g. My postcode is WD18 7SA. It started in November, I only noticed it from landlines then as don't get many calls. Yesterday I was waiting for an important call and it went straight to voicemail this could have been from a mobile, landlines or business phone.
+24Hey there
Have you tried disabling, and then re-enabling voicemail via the iD Mobile app/website?
Do you have call forwarding enabled?
Thanks,
Tyler
Thanks
Apologies, just to understand, what happens when you attempt to remove the call forwarding?
Natalie
I get message Unable to deactivate call diverting when phone is unreachable. Unsupported by operator
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