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Question

can i have a pay monthly sin for a wifi dongle and an e sim for the same account ??

  • April 4, 2026
  • 1 reply
  • 4 views
S
Community Member

Can I put a SIM card in a WiFi dongle and use the same account on my phone with an e sim ??

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • April 5, 2026

    Hi ​@Stemac1982 

     

    Thanks for your question and sorry if this isn’t the answer you were hoping for.

     

    We don’t recommend using an iD Mobile SIM in a Wi-Fi dongle or similar device. Our plans are designed for use in mobile phones, and using the SIM this way isn’t supported and may not work as expected (this is also outlined in our terms and conditions).

     

    In addition, it isn’t possible to have both a physical SIM and an eSIM active on the same iD Mobile account at the same time. You can only have one active SIM per plan — either a physical SIM or an eSIM, not both simultaneously.

     

    If you’re looking to use data across multiple devices, you’d need a separate plan for each device.

     

    Hope that clears things up 

     

    Owethu

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