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Community Member
Rocky16bd
Community Member
October 20, 2025

Can I recover my old number after disconnection?

  • October 20, 2025
  • 1 reply
  • 491 views

I disconnected my SIM card last January, as I believed it would stay active as a Pay As You Go number. However, it’s no longer working now.

 

Is there any way I can get my old number  back or reactivate it?

    1 reply

    iD Mobile Employee
    Lunathi M
    iD Mobile Employee
    October 20, 2025

    Hi ​@Rocky16bd 

     

    I completely understand how frustrating this must be losing a number you’ve used for a long time can be really inconvenient. Let me explain what’s likely happening.

     

    When a SIM is disconnected, Pay As You Go numbers are usually kept active for a certain period (up to 60 days), but after that time, the number is typically lost forever and may no longer be available. Unfortunately, if the number has been lost, we won’t be able to reactivate it.

     

    -Luna

     

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