Skip to main content
Community Member
January 16, 2026
Question

Can't access Transport for London website

  • January 16, 2026
  • 2 replies
  • 40 views

Since I changed my sim to a new phone it has not connected to the Transport For London website (TFL).  I have tried it in a different phone with the same result but when I tried another provider's sim it worked fine. Therefore it seems the issue seems to be with ID's sim.

    2 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    January 16, 2026

    I have no issues accessing the Transport For London website (TFL) with my iD Mobile SIM. Try using a different browser.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    January 16, 2026

    Hi ​@I Whatsup,

    Based on your description, it does appear that the issue may be related to your iD Mobile SIM or network settings. Please try the following troubleshooting steps:

     

    Check Mobile Data: Ensure mobile data is enabled and that you have a stable signal.

     

    Clear Browser Cache: Try clearing your browser’s cache and cookies, or try accessing the site from a different browser.

     

    Restart Your Device: After checking the settings, restart your phone and try accessing the TFL website again.

     

    Test on Wi-Fi Disabled: Ensure you’re testing over mobile data only, as TFL may restrict access based on network.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.