Can't claim Apple Music offer - says "UID Missing or incorrect" | iD Mobile Community
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Question

Can't claim Apple Music offer - says "UID Missing or incorrect"

  • August 31, 2025
  • 1 reply
  • 9 views

Can't claim Apple Music offer - when I click the link in my confirmation email it says "UID Missing or incorrect". Any fixes?

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 5, 2025

Hey there ​@tj8298, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler