My account got blocked last week because my direct debit failed (there was money in the account).
The app and site were down and I couldn't login anywhere so see what was going on. My direct debit disappeared from the app (even though my bank had it registered as a direct debit) and I now can't create a new direct debit at all! I keep getting the "Oops, something went wrong" message.
To add, I'm on the new version of the app.
Need to get this sorted before my next bill which is in a couple of days!
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Any advice?