I’m having a nightmare switching my old number from SKY to my new iD mobile sim. I was originally able to put in the PAC number https://www.idmobile.co.uk/switch with this guide but then the page would say error has occurred and I would get the ‘your sim will be activated on this date’ message but nothing happened on the day. Every time since it says an unexpected error occurs and doesn’t even go to the PAC number page. When I go to the Switch to iD option on the app it says a switch is already in process I’m really confused.